§CHECK-IN TIMES: All times are previously agreed, every day. In case of arriving after 7:00 p.m. or outside the scheduled day, it is essential to notify the tenant in advance, at the telephone numbers: +376 336588 or, by email: apartamentsturisticsmg@gmail.com, coordinate your ticket, reserving the part of the lessor the right of admission according to the time of arrival. Out of hours or day, the renter will pay an additional 20 EUR in cash upon arrival. § No Show - NO PRESENTATION: If you do not occupy the leased part of the contracted accommodation, you will lose the reservation and the amounts paid. . § ADMISSION AND EXPULSION: The landlord reserves the right of admission and expulsion in the event of a serious breach of the agreement such as greater than the maximum number of occupants established in each apartment, falsification of the identity of the contracting persons, uncivil and disrespectful behavior or misuse of the accommodation, among others, resolving the contract for this reason/s without the right to reimbursement of the amount paid by the lessee. § CANCELLATION: The withdrawal of confirmed reservations will give rise to the following penalties, applicable to the total amount of the reservation (not payments on account) and regardless of the period of stay: Between 30 and 7 days: 30% penalty / 7 days: 50% / Less than 7 days: 100%. If the payments have been received on account, the lessor may retain the amounts that proceed to the payment of the indicated sanctions, resolving the contract without the right to reimburse the amounts paid by the lessee. In case of force majeure for serious health reasons of any of the members who have to occupy the apartment (member of the family in the first degree ascending or descending of the client), duly accredited by a medical document, half the amount of the dates in that the landlord has been able to reserve the apartment will be reimbursed to the third person. These percentages may vary depending on the season and employment. § CLAIMS: Any deficiency or anomaly must be notified immediately at the reception office and, in any case, before leaving the apartment. Once the contracted period has ended, any claim that has not been submitted before leaving the apartment will not be addressed.
